Contact information
Last updated: September 16, 2025
If you have any questions, concerns, or requests regarding our store, products, or services, you can contact us using the information below.
1. Contact Details
The Great Goods Company Inc.Email: info@thegreatgoodscompany.ca
2. Business Hours
Our customer support team is available during the following hours:
- Monday to Friday: 9:00 AM – 9:00 PM (EST)
- Saturday and Sunday: Closed
We aim to respond to all inquiries within 1–2 business days during these hours.
3. Customer Support
Our customer support team can assist with:
- Questions about products or orders
- Issues with shipping or delivery
- Return or refund inquiries
- Technical support for our website
4. Business Inquiries
For wholesale, partnership, or media inquiries, please email us at info@thegreatgoodscompany.ca.
5. Feedback
We welcome your feedback on our products, services, and website experience. You can submit feedback via email at info@thegreatgoodscompany.ca.
6. Privacy
Any personal information you share with us will be handled according to our Privacy Policy.
This page supplements Shopify’s terms and data handling. For more information about how Shopify manages customer communication, see Shopify’s Privacy Policy.