Terms of service

Last updated: September 16, 2025

Welcome to the website of The Great Goods Company Inc.. By using our website and services, you agree to comply with the following terms. Please read them carefully before using our site.

1. Acceptance of Terms

By accessing this site, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, you should not use this site.

2. Changes to Terms

We reserve the right to modify these terms at any time. The most recent version will be displayed on this page. Continued use of our site after changes constitutes acceptance of the updated terms.

3. Use of the Site

  • You agree to use this site only for lawful purposes.
  • Reproducing, distributing, or modifying content without written permission is prohibited.
  • You agree not to interfere with the site’s operation or attempt to access unauthorized areas.

4. Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of The Great Goods Company Inc. or its licensors and is protected by copyright and other intellectual property laws.

5. Products and Services

We strive to describe products and services accurately. However, we do not guarantee that descriptions, prices, or other content are error-free. We reserve the right to modify or remove products without notice.

6. Shipping and Delivery

  • Shipping timelines depend on the selected shipping method and destination; estimated delivery times will be provided at checkout.
  • Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.
  • Delivery responsibilities transfer to the customer upon receipt of the package from the carrier.

7. Payment Terms

  • We accept payment via major credit cards and other methods indicated at checkout.
  • Charges occur at the time of order placement.
  • Payment processing is handled securely via our payment provider.

8. Order Cancellation and Refunds

Customers may cancel orders prior to shipment by contacting us at info@thegreatgoodscompany.ca. Refunds will be processed to the original payment method according to our Return and Refund Policy.

9. User Accounts

If you create an account on our site:

  • You are responsible for maintaining the confidentiality of your login information.
  • We reserve the right to suspend or terminate accounts in cases of unauthorized use or violations of these terms.

10. Limitation of Liability and Warranty Disclaimers

To the extent permitted by law, The Great Goods Company Inc. is not liable for any direct, indirect, incidental, or consequential damages. Products are provided "as is" without warranties, except as required by law. Our responsibility for defective products is limited to repair, replacement, or refund as outlined in our Return and Refund Policy.

11. Force Majeure

We are not liable for failure to perform obligations under these terms due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.

12. Links to Third-Party Sites

Our site may contain links to third-party websites. We have no control over these sites and are not responsible for their content or practices.

13. Dispute Resolution

In case of disputes, please contact us first to attempt a resolution. If unresolved, disputes will be governed by the laws of Quebec, Canada and submitted to the courts of Quebec.

14. Governing Law

These terms are governed by and construed in accordance with the laws of the province of Quebec, Canada. Any disputes will be submitted to the courts of Quebec.

15. Contact

For any questions regarding these Terms of Service, please contact us:

The Great Goods Company Inc.
Email: info@thegreatgoodscompany.ca

These terms supplement Shopify’s policies and data management. For more information on how Shopify handles transactions and terms, see Shopify’s Terms of Service.